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Featured stories
How a Multidisciplinary Therapy Practice Built a 10-Person Remote Back Office — and Cut Admin Costs by Roughly 60%
A growing therapy practice in Palm Desert needed scalable administrative coverage without the cost of local hiring. Over the partnership we placed one virtual assistant, then ten — covering scheduling, referrals & authorizations, billing, and EMR data entry — while the practice retained full HIPAA ownership and clinical control.
How a $1.5M La Quinta Cleaning Company Replaced Its Entire In-Office Team With Three Virtual Assistants
A $1.5M cleaning company replaced an in-office back office with three virtual assistants — running scheduling, dispatch, billing, and customer service for a total of $34/hour. A playbook for service-business owners who want to cut overhead without sacrificing customer experience.
How Vacanza Stays Tripled Its Profit Margin — From 12% to 35% — by Replacing Its In-Office Team With Virtual Assistants
Vacanza Stays, a $10M short-term-rental property management company, cut annual payroll from $1.1M to $400K, sold its office building, tripled profit margins from 12% to 35%, and reclaimed Superhost status within a year — all by replacing its in-office operations team with nine virtual assistants. A transparent, named case study from an EJL Capital portfolio company.
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