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Behavioral & Multidisciplinary Health

How a Multidisciplinary Therapy Practice Built a 10-Person Remote Back Office — and Cut Admin Costs by Roughly 60%

1 → 10

VAs placed as the partnership scaled

~60%

lower admin cost vs. local hiring

$24–30/hr

local rate replaced by remote model

Expanding

second office opening in Riverside

A growing therapy practice in Palm Desert needed scalable administrative coverage without the cost of local hiring. Over the partnership we placed one virtual assistant, then ten — covering scheduling, referrals & authorizations, billing, and EMR data entry — while the practice retained full HIPAA ownership and clinical control.

HealthcareHIPAA-awareBack-office opsABA / Therapy

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